TrustStone Equipment Co.,ltd.

Comprehensive Service · End-to-End Support

Service Philosophy

Boasting over ten years of construction machinery experience, we deliver standardized closed-loop full-lifecycle services covering consultation, production, commissioning, maintenance and emergency support for domestic and global clients to cut equipment O&M costs.

Pre-sales Consultation and Customization Services

We provide free site evaluation and equipment selection analysis customized for mining, municipal, road and water conservancy projects, with vehicle modification solutions as well as free quotations, technical drawings and qualification documents.

Complete Unit Sales and Delivery Services

We supply in-stock construction machinery with factory inspection, full logistics and loading/unloading service, and offer preferential prices, genuine spare parts and operation manuals for bulk orders to simplify procurement.

On-site installation and commissioning services

Our engineers conduct nationwide on-site assembly, hydraulic calibration and no-load testing, together with free operator training on safe operation and daily maintenance to avoid operational failures.

After-sales maintenance and support services

Supported by a 24-hour hotline and nationwide service network, we deliver remote troubleshooting, emergency on-site repair, regular maintenance, genuine parts supply and full warranty to eliminate downtime losses.

Frequently Asked Questions

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One-year warranty for the entire machine; two-year warranty for core hydraulic and powertrain components; lifetime paid maintenance.

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Supports comprehensive customization of attachments, powertrain, appearance, and operating specifications, and includes the provision of modification drawings.

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Nationwide coverage with no blind spots; engineers dispatched to remote projects on an as-needed basis.

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Possesses full qualifications for overseas operations and can handle all export formalities on your behalf.